How do we specifically support our customers?

With our field devices, our customers acquire valuable knowledge from their processes. Endress+Hauser provides the full range of instrumentation with regards to process variables and measurement principles.

• We offer an extensive selection of measurement principles for the continuous measurement of levels, interfaces and density as well as level limit detection.
• Our flow devices measure liquids, gases and steam in both small and large quantities.
• In the area of pressure measurement technology, we offer high-performance devices for measuring process pressure, differential pressure, fill level and flow.

• Endress+Hauser offers a comprehensive portfolio for all parameters in liquid analysis. Advanced optical technologies are used in the gas analyzers from SpectraSensors as well as the Raman analyzers from Kaiser Optical Systems.
• We are a full-range supplier of temperature measurement technology, including compact and modular thermometers, thermowells, measurement inserts, temperature transmitters and accessories.
• System products and data managers from Endress+Hauser supply energy to measurement devices and protect them from power surges. They display and process the measured values, monitor limits or store data to keep the information from being manipulated.
• In addition to our measurement and system technology, we offer corresponding software tools that can be used to support configuration, calibration and monitoring of our instruments.

Our service organization is built on our experience in instrumentation for our customers’ process applications. More than 1,000 experts worldwide provide support, services and process optimization at every location and for every industry.

• For us, support means quickly responding to customers in urgent situations. Because we are close to our customers, we can provide them with diagnostic and repair services wherever and whenever they are needed.
• Our services cover a wide spectrum, from the certified calibration of measurement devices – both on-site and in the lab – to assistance with commissioning or maintenance, training or even engineering services.

• We also help our customers optimize their processes with regards to calibration or maintenance of their devices. Our customers can thus increase productivity and gain a competitive advantage.

We also support our customers with turnkey automation solutions. To do that we combine our measurement devices and systems with services tailored precisely to each application.

• Our solutions for transfer, storage and distribution cover a wide range of fluid applications. They increase productivity and provide transparency to achieve zero loss. Metrologically compliant solutions for transfer metering offer highest accuracy and ensure traceable and fair transfer of ownership.

• Our solutions for quality and compliance build on the experience of thousands of analytical measurement tasks. We supply our customers with complete measurement and monitoring stations for liquid and gas analysis. Our bundled solutions and services ensure compliance with environmental, health and safety regulations in a sustainable manner.

• Finally our solutions for life cycle asset management allow for lean operations. For instance, we can help our customers to monitor asset health and manage their utilities more efficiently. We also provide systems for monitoring critical parameters to improve overall plant performance.